So I've done some research, and Signature Release is not offered by FedEx. So I requested to work from home tomorrow for the scheduled delivery date. I just got a notification from the FedEx app that the package is out for delivery - today. If we could sign in advance, this wouldn't be an issue. Or if we had known and had it delivered to my work address, again it wouldn't be an issue. But we are both at work, so I guess it will be reattempted tomorrow.
We are emailing Dani @ NW because this brings up a question for future months.
If the scheduled delivery date was 5/22 and FedEx decided to deliver 5/21 - when does our 7 days start? Also, 7 days from 5/21 is a holiday, so we intentionally did not choose that delivery date since nothing will be running on 5/28.
Would NW count the 21st as the start of the 7 day rental? I can see issues arising from this if you had planned to have it a few days early, as they recommend, but you don't need to use it until what would be your 6th day (evening) or 7th day (morning) but they delivered it early so now it's technically the 7th day (evening) or 8th day (morning)...