Topic: ordered sperm from NW cryobank, but no email with confirmation

Hi I ordered vials from NW Cryobank this past week, but haven't received any emails or confirmation of the purchase with delivery date and also no tracking number, which I thought I was supposed to get. I checked my bank account and saw that they payment was posted so I'm not sure what's going on and it is the weekend so I can't call. Delivery is set for this Monday, March 26th.

age 45,Minnesota,TTC frozen sperm donor,#1 at home 3 ICIs, BFN.
#2 fertility specialist, Clomid&trigger, IUI BFN, good response, timing off.     
#3plan b2bIUIs Clomid&trigger-cycle cancelled poor Clomid response.
#4 used Gonal F &trigger, b2b IUIs, BFN.
Was skipping July cycle due to cysts, was going to TTC later in August, but due to irregular cycles and age issues, decided to stop TTC sad

Re: ordered sperm from NW cryobank, but no email with confirmation

I just ordered mine on Friday and  I never got a email confirmation or anything either. Did you have get yours?  My delivery is not until April 19th but I also looked in my bank account and saw that they payment posted.


angels11rw wrote:

Hi I ordered vials from NW Cryobank this past week, but haven't received any emails or confirmation of the purchase with delivery date and also no tracking number, which I thought I was supposed to get. I checked my bank account and saw that they payment was posted so I'm not sure what's going on and it is the weekend so I can't call. Delivery is set for this Monday, March 26th.

Re: ordered sperm from NW cryobank, but no email with confirmation

onboard1 wrote:

I just ordered mine on Friday and  I never got a email confirmation or anything either. Did you have get yours?  My delivery is not until April 19th but I also looked in my bank account and saw that they payment posted.

Likewise...I ordered March 26, payment posted, but no email confirmation.  Tank is supposed to ship tomorrow for delivery April 11, so I am hoping I will get confirmation when it actually ships?